The administrator’s cheat sheet in the framework of this article is a set of specific and sequential actions that must be performed in working both with incoming and outgoing calls. Here I’ll try to focus on those aspects of working
Outgoing calls processing takes one of the key positions in the duties of the administrator of a fitness club. Along with incoming calls processing, when a potential client calls the club, the administrator also obliged to make so-called “cold calls”.
Incoming calls processing in the fitness club is actually not such an elementary action as it might seem at first glance. As soon as the administrator picks up the phone, he interacts with a potential club customer. At this stage,