A cheat sheet of an administrator within the framework of this article is a circle of specific and consistent actions that must be performed both in working with incoming and outgoing calls. Here I will try to focus on those
Outgoing calls processing occupies one of the key positions in the official duties of a fitness club administrator. Along with incoming calls processing, when a potential client calls the club himself, the administrator’s duties also include making so-called “cold calls”.
Incoming calls processing in a fitness club is actually not as simple as it might seem at first glance. As soon as the administrator picks up the phone, he interacts with a potential client of the club. At this stage,